What we do
Our dedicated housing team work in partnership with housing associations nationwide to ensure a knowledgeable, friendly service and an immediate response to calls all year round – guaranteed.
Our clients include Downland and Circle Anglia, and we’re proud to be the approved supplier for Procurement for Housing.
How we’ve helped
Client: Swan Housing Association
Problem: Swan Housing’s Head of Supported Housing, Tracey Ellis tells us, “we needed machines that were simple to operate for people who were used to household models, but we also needed commercial equipment to be used by staff.”
Solution: “JLA clearly offered everything we needed. We were particularly attracted to their Total Care Plus package, which guarantees fantastic service,” says Tracy.
“JLA’s project engineers met with our development team and our architect and together they worked out exactly what the scheme required. JLA designed the laundry system and effectively provided full project management. And once the machines had been installed, JLA staff provided full training.
Laundry used to be one of my biggest headaches, largely because of the complaints from the residents when things went wrong. But now it is something I no longer have to worry about. With JLA, we are in a win win situation.”